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Top 5 Questions to Ask When Buying a New Furnace


Buying a new furnace for your home is a big decision. In fact, it may even be a tad confusing because there are so many questions and you may not even know where to start.

The good news is that there are no right or wrong questions to ask when it comes to an investment for your home. Here are the key questions to consider when speaking with your local HVAC provider about buying a new furnace…

  1. Will a heat loss calculation be conducted on my home to ensure that my furnace is the right size?
    Without this calculation, the contractor is guessing the size required and putting the furnace’s life expectancy and the environment at risk, not to mention your comfort! Similarly, a heat gain calculation is done for your central air conditioning system. These procedures are applicable when your system requires ductwork.
  2. What are my payment options?
    Your HVAC provider should offer a number of different options for payment. A cash deal with a 10-15% down payment with a cheque/cash on completion contract is not uncommon. Trusted contractors will offer financing options (on approved credit) and offer rental options as well. All ClimateCare members offer a program called CLARITY which is a rental alternative, without all the downsides and hassles. In a nutshell, CLARITY by ClimateCare offers an all-inclusive home comfort subscription. With no money down, and one low monthly payment you’ll get a brand new energy efficient furnace installed – that you actually own – along with annual maintenance to keep it functioning in top shape, keeping your energy bills down. All repairs and service calls are included during your contract and you can pay it off at anytime with no interest penalties. If the furnace cannot be fixed during your contract, we’ll replace it.
  3. What other features does my HVAC system provide?
    The furnace is a very important component of the whole system. The furnace is often referred to as the heart of the system and adding certain products to the system can assist in reducing allergy triggers. A properly installed furnace can help reduce noise and reduce fuel costs. Comfort isn’t just about the temperature. It’s about air quality and the money you save!
  4. What’s the best furnace brand?
    Just like cars, the component parts of any furnace are outsourced, which means that any manufacturers’ top-of-the-line model can present problems or even fail prematurely when not sized and installed correctly. That being said, it’s best to choose a contractor whom you trust and will do the job right. Licensed HVAC contractors are well trained and up to date on the installation and service of the equipment they sell and they also keep a good supply of service parts for the equipment. Be sure to ask about warranty options as this is a big purchase. For example, our CLARITY by ClimateCare program offers a 12-year parts and labour warranty.
  5. Does your HVAC contractor have references, Google reviews, or samples of their work?
    Having positive online reviews and client testimonials are great ways to find out if you are dealing with a reputable and reliable partner. Alternatively, they can provide you with references so you can contact them directly to get their feedback.

These questions will serve as a helpful checklist to make sure you’ve covered all your bases when it comes to finding the right furnace for you and your family. If you’d like to learn more about ClimateCare’s furnaces, then feel free to give us a call today!