Go Back

5 Reasons to Skip the Box Stores


Skip the box stores and buy your water heater locally.

Box stores give you two primary benefits when purchasing a new water heater.

  • Price.
  • Familiarity.


That’s great, but when you choose to work with a Clarity by ClimateCare retailer, you get much more.

  • Price.
  • Expertise.
  • Installation.
  • Maintenance.
  • A relationship.

How does Clarity compete on price?

The big box stores often have the lowest price on items because they are big.

They have serious negotiating power with manufacturers because they deal in large volumes of product.

But this isn’t unique to the big box stores (although most consumers assume it is).

You can read this blog, or you can give us a call to sort it out in person.

ClimateCare, as the largest HVAC cooperative in Ontario, has the same kind of buying power with manufacturers. Your local Clarity by ClimateCare retailer gets the pricing benefits of the cooperative as a whole, so their prices are often as good, if not better than, big box stores.

Expertise matters more than you probably realize.

Your water tank should be sized properly for your house.

But also:

  • For the number of bathrooms in your house.
  • For the number of people living in your house.
  • For the number of times you run your dishwasher weekly.
  • For the number of times you do the laundry weekly.

A properly sized tank will help you save on monthly water heating expenses, and it’s likely almost every box store you visit won’t account for these changing factors.

You’ll end up with a “most homes of X size need a tank of X size,” and that’s not right.

With Clarity by ClimateCare, you’ll get the right tank for your family and your budget, not the one-size-fits-all tank.

We’ll install your tank too.

The big box stores don’t install the water tanks they sell.

They don’t employ workers with the skills to do it.

Many don’t even deliver your appliance.

When you buy from a Clarity by ClimateCare retailer, you get delivery and installation by a trained (and retrained, and retrained again) professional.

You don’t have to worry about finding an installer after you buy.

Streamline the process and start a relationship with your local Clarity team.

Maintenance is important (in case you didn’t already know).

When is the next scheduled maintenance for your current rental water heater?

When is the next scheduled maintenance from the big box store you bought your water heater from?

Maintenance keeps your home comfort equipment running efficiently and safely and interrupts any developing mechanical issues. Maintenance intercepts repair issues before they become expensive emergency repairs.

When you buy from a Clarity by ClimateCare retailer, maintenance is included when you have a WeCare maintenance agreement on any other piece of home comfort equipment.

We aren’t just here to sell you a product. We’re here to make sure you’re happy with that product, and it serves you as well as advertised.

Call your local Clarity retailer and get the ball rolling today.

Full maintenance is only required every 3-4 years for storage tanks and every 12-18 months for tankless water heaters, but that maintenance can add years to the life of your water heater. We will also perform an annual 21 point safety check on your water heater during the same visit as our full precision tune-up on your furnace or A/C or perhaps your gas fireplace.

You don’t get it anywhere else.

Let’s be friends!

We are with you for the long haul.

When you buy from a big box store, your relationship ends there.

When you buy from a Clarity by ClimateCare retailer, you get a professional team who know the history of your equipment, provides complementary services and wants to keep your business over the long term.

It’s in our interest to provide above-and-beyond levels of service. It’s a win-win.

Before you visit the big box store, call your local Clarity by ClimateCare retailer. You’ll be surprised by how much more value you get by working with a locally owned, family business.